Returns & Refunds
TAPro® Returns, Refunds & Warranty
Buy with confidence. We stand behind what we build.
TAPro® products are designed for real businesses that depend on reliability. That’s why every order is backed by a clear return policy and a long-term warranty — so you can move forward knowing your investment is protected.
90-Day Return Assurance
If TAPro® isn’t the right fit for your business, we offer a 90-day return window from delivery. Our goal is simple: make sure you feel comfortable ordering and supported after purchase.
Returns are straightforward, reviewed quickly, and handled by a real support team.
How Returns Work
- Email info@taprocard.com with your order number
- Receive return authorization and instructions
- Ship the item using a trackable carrier
- Returns are inspected within 24 hours of arrival
Approved refunds are issued within 5 business days.
Banks typically post credits within 3–10 business days.
TAPro® Lifetime Performance Warranty
Every TAPro® product includes a lifetime performance warranty. If your product experiences a manufacturing or functional issue, we’ll take care of it.
- NFC chip failures
- Structural defects
- QR code misprints
- Manufacturing or production errors
Approved warranty claims receive a free replacement.
Support You Can Reach
Questions about returns, refunds, or warranty coverage? Email us directly at info@taprocard.com.
We respond quickly and clearly — no tickets lost, no runaround.
Product Integrity Guidelines
To protect customers and maintain NFC security, returns must meet basic integrity standards.
- Items must be returned in original condition
- Custom or personalized products are final sale
- Bulk or discounted orders of 10+ units are final sale
Original condition means the product has not been programmed, altered, or physically damaged and includes all original components.