Shipping, Returns & Refunds

Shipping & Returns | TAProCard.com

At TAProCard.com, we care about your experience. Whether you’re ordering Google Review Cards, NFC Tap Stands, or Digital Business Cards, you’ll get fast shipping, helpful support, and straightforward policies.

Shipping Policy

Order Processing

  • Orders are processed within 1–24 hours

  • Orders placed after 2 PM PST or on weekends/holidays ship the next business day

  • During peak seasons, allow up to 48 hours

Carriers & Delivery

  • We ship via USPS, UPS, and FedEx (with tracking)

  • Standard delivery takes 1–3 business days

  • Remote areas or peak periods may take 3–5 days

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and speed selected

  • Free shipping promotions are auto-applied if available

Where We Ship

Lost or Stolen Packages
If your order is marked "Delivered" but not received:

  • Check your mailbox, porch, and ask neighbors

  • Contact the carrier for delivery confirmation

  • Let us know within 48 hours at info@taprocard.com

Please note: We’re not liable for packages marked as delivered by the carrier.

Returns & Refunds

Return Eligibility

  • Items must be unused and in original packaging

  • Return window is 90 days from delivery

How to Return

  • Email info@taprocard.com with your order number and reason

  • Follow return instructions after approval

  • Use a trackable shipping method

Refund Process

  • Item is inspected within 24 hours

  • Refund issued within 5 business days

  • Credit posts within 3–7 days depending on your bank

Non-Returnable Items

  • Custom NFC Business Cards

  • Used or damaged items

  • Discounted bundles or bulk orders

90-Day Performance Guarantee

If you don’t see an increase in reviews after 90 days of use, you may qualify for a full refund.

Requirements:

  • Use TAPro products actively for 90 days

  • Show review performance before and after from your Google Business Profile

  • Return all items in sellable condition

Customer covers return shipping. Refunds are processed within 14 days after returns are received.

1-Year Warranty

All products are covered for 1 year from delivery against defects.

Covers:

  • Manufacturing or functional defects

Excludes:

  • Damage from misuse or alteration

If your dog turns your card into a chew toy, or your toddler gets curious—we won’t cover that, but we’ll offer you a discount.

To File a Claim:

  • Email info@taprocard.com with photos and order info

  • We’ll confirm and send a replacement if eligible

Performance Disclaimer

Consistent use and smart placement get the best results.

Typical Outcomes:

  • Restaurants: 40–60 new reviews in 2 months

  • Salons & Clinics: 30–50 reviews

  • Contractors: 20–40 reviews using Keychains and Cards

Tips:

  • Place stands near checkout

  • Use keychains/cards during service

  • Add “Tap to Review” stickers at entrances

Google Review Growth Impact

Reviews SEO Impact Conversion Boost Customer Perception
10 Indexed in local pack Slight traffic boost Seen as a new or emerging biz
100 Top 3 in map listings 3–5x website traffic Viewed as trusted & reliable
1,000 Dominates local results 10–20x calls & clicks Seen as top choice in market

Real Success Stories

  • A salon grew from 6 to 39 reviews in 30 days

  • A contractor gained 72 new reviews using Plates & Keychains

  • A dental office added 47 five-star reviews with 3 Stands + 10 Cards

Setup Help & Troubleshooting

Common Issues:

  • NFC not working? Enable NFC in your phone’s settings and tap at the back/top

  • QR not scanning? Try better lighting or Chrome browser

Where to Place:

  • Entry doors, reception desks, checkout counters

  • Staff pockets, delivery vehicles, tool belts

  • Glass windows or tabletops with stickers

More Help:

Order Changes & Delivery Issues

Cancellations:

In-Transit Orders:

  • Orders can’t be refunded while in transit

  • Missing after 10 days? Contact us for help

Marked Delivered But Missing:

  • Ask neighbors, check secure areas

  • Contact carrier with tracking number

  • Email us with their case ID to investigate

We only reship/refund if carrier confirms non-delivery.

Our Commitment

We’re here to help your business stand out and grow with tools that work—from NFC Cards and Tap Stands to Smart Digital Business Cards. Every order includes support, quality assurance, and results-driven products.

Questions? Email us at info@taprocard.com

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